Home Individual Taxes Taxpayer and Citizen Assistance Taxpayer and Citizen Assistance The Comptroller of Maryland's motto, "Serving the People," is a priority throughout the agency. Staff members are devoted to providing exceptional customer service to taxpayers and other constituent groups by assisting and providing detailed information regarding taxes and other agency-related matters. Links to help topics are at the bottom of this page. We Can Help Solve Your Tax Problem Have Tax Questions? Contact Taxpayer Service Telephone:Call 1-800-MD TAXES (1-800-638-2937) or 410-260-7980 from Central Maryland. Telephone assistance is available 8:30 a.m. - 4:30 p.m., Monday through Friday. E-mail: taxhelp@marylandtaxes.gov. Please include your name, address and the last four digits of your Social Security number in your e-mail message. This will help us generate a quick response to your inquiry. Get Help with an Existing Tax Liability Individual Income Tax:Call 410-974-2432 from Central Maryland or toll-free 1-888-674-0016 from elsewhere. Business Tax:Call 410-649-0633 from Central Maryland or toll-free 1-888-614-6337 from elsewhere in Maryland. If you forgot to file a personal income tax or business tax return, missed a deadline or have a tax liability to clear up, we can help you determine what to do next. We don't capture any personal data with this service. This is strictly for your convenience. You can file your tax returns online, set up a payment plan online, pay by credit card, or contact us so we can help you make a payment arrangement or meet any filing requirements you may have overlooked. File a Complaint about a Tax Preparer If you would like to file complaints about tax return preparers you believe are engaged in improper practices, you may do so through the IRS and/or the Maryland Department of Labor. Individual Taxpayers A change of address request for personal taxes must come from you in writing, and it must include your Social Security Number, your old address, your new address, and your signature. Change of Address Form for Individuals Free Income Tax Preparation Free Income Tax Preparation Our branch offices are available to serve you by appointment, in-person or virtually. We will prepare your Maryland tax return and electronically transmit it for you free of charge at any of our taxpayer services offices. To take advantage of this service, you must have your completed federal return, all W-2 statements and supporting documents (such as 1099 statements, etc.) and a picture ID with you, for scheduled in-person appointments. Free Income Tax Preparation is available by appointment only in our branch offices. All scheduled appointments will be seen Monday-Friday between the hours of 8:30 a.m. to 4:30 p.m. Please click one of these links to schedule your appointment. For all virtual appointments, please click on this link, virtual Appointments. For all in-person appointments, please click on this link, in-person appointments. Free Maryland Income Tax assistance is available over the phone by contacting Taxpayer Services at 410-260-7980 from Central Maryland or 1-800-MD-TAXES (1-800-638-2937) from elsewhere. The Comptroller's Office no longer accepts payments at branch office locations. Payments should be mailed to: Comptroller of Maryland Payment Processing Center PO Box 8888 Annapolis, Md. 21401-8888